If any products you’ve bought break, from appliances to cars, phones and tractors, did you know that you have a legal right to have them repaired at a reasonable cost?
And the Productivity Commission has just released a report suggesting ways to strengthen that right further.
What are you entitled to under your right to repair? And what can you do if you feel you’ve been given a raw deal?
Julie Abramson, Commissioner, Productivity Commission
Guido Verbist, longtime repair guru, one of the founders of the Repair Cafe movement in Australia, NSW Community Environmental Educator of the Year