Talkback — the right to travel refunds – Life Matters

While some of us fantasise about travelling overseas again, there are still many people who have sunk money into holidays that never happened, because of the pandemic.

Consumer protections are lacking in this area, with law reform still a long way off. In the meantime, what can you do to get our money back, and feel confident enough to book trips for the future?


Amy Bainbridge, ABC’s National Consumer Affairs reporter

Erin Turner, Director of Campaigns at CHOICE and Chair of Financial Rights Legal Centre

Tom Manwarring, Chair of Australian Federation of Travel Agents

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